Frequently
Asked Questions
If you still can't find what you're looking for, please contact us.
How our services are better than others?
We are a team who based around the world, with more than ten years experience in small and big for companies and personal individual. Each project we get we do our best to get customer satisfied.
How to contact with Customer Service?
Please contact us at info@bcprodesign.com with any questions or concerns.
How long does it take to finish a web design project?
We aim for a three-to-six-week turnaround time on average, but each customer sets the pace for their project. The speed of completion is affected by how much input you can provide during the early phases, your availability for feedback, and how soon the content is ready. Functionality requirements may also be a factor; more complicated sites will take longer to develop.
How much does a new website cost?
A website design is quoted based on the specific requirements of each project. However, we provide packages at various prices to suit your needs. If you require a special customization, we will design and develop custom websites according to your requirements. The fee will be discussed before you pay for a customized design.
Do you exclusively develop websites with WordPress?
Both “yes” and “no” WordPress is a powerful content management system that today powers over 30% of the world wide web. Because of its versatility and ease of use, it has a large market share. We’ll determine which CSM is best for you based on your project and requirements. We use alternative CMS, like PHP, for more professional projects.
Do I have to be local to work with you?
Nope! We have clients from all over the world. Our whole workforce works remotely, allowing us to discover the best people for our company.
What is the location of your business?
The location of our company headquarters is Vancouver, British Columbia. Our team members, on the other hand, are dispersed across the globe.
Will I be able to make changes or updates to the site once it’s finished?
Yes! When our clients take full control of their website and learn to administer it on their own, we are ecstatic. To assist you in learning your way around, we’ll present you with a set of detailed video tutorials. (Please bear in mind that answering your queries is something we like doing!).
Will you look after my website for me?
Yes, without a doubt! Many of our clients receive ongoing assistance from us. Please take a look at our different assistance options.
You will receive various sorts of support based on your package purchase, but you can order it individually if your support has expired or you require specific assistance.
Will my website be mobile-friendly?
Definitely! It is now more crucial than ever to have a mobile-friendly website! We put forth a lot of effort to make sure that your website appears excellent on a number of devices.
Do I have to sign a long term contract?
You are not required to subscribe. You pay for each package separately. The cost of customizing varies. You will be given a price after estimating the customization.
Is there any custom pricing?
The cost of each package has been calculated in advance. The fee will be discussed before you pay for a customized design.
How much does a new website cost?
A website design is quoted based on the specific requirements of each project. However, we provide packages at various prices to suit your needs. If you require a special customization, we will design and develop custom websites according to your requirements. The fee will be discussed before you pay for a customized design.
When do I have to make a payment?
When you purchase a package from us, you pay in advance and we begin working on your project.
However, for large projects, you pay the same amount at the beginning, middle, and end. We understand that, for large scale projects, this is an investment, and we want to assist you in any way we can in planning for it.
What makes you a low-cost provider?
Yep. That’s a question we’ve been asked as well. We devote a significant amount of time to research, planning the user’s journey through your site, and finally, designing and developing. We’re usually less expensive than larger companies because…
- We work remotely, which means you don’t have to pay for our rent, utilities, beanbag chairs, or anything else.
- Instead of working with third parties, we’re a group of developers who work directly with you. Your payment will be reduced as a result of this.
What if I don’t like the website?
We carry out your wishes. Before we begin designing your new website or redesign, we will ask you a series of questions based on your requirements, and you will provide comments on your vision for your company’s style and structure. We will also assist you in choosing the perfect design for your business’s appearance and structure. If all goes smoothly, we’ll start working on your project; if not, we’ll quit. You will be charged whenever we begin working on your project, and you will not be able to cancel.
Will you purchase stock images for me?
Yes. We will purchase images for your website based on the package you purchased or a customized order. We handle all stock images needed for your websites.
How can you keep a platform secure?
During each step of the project’s development lifecycle, a number of security measures need to be carefully thought through.
Gather all of the security requirements for your application.
Standardize or establish benchmarks based on existing methods that have proven successful.
Safe coding standards need to be set up so that attacks like cross-site scripting and SQL injections can’t happen.
Clean up application replies to make sure that all output, return codes, and error codes are captured.
You shouldn’t trust client browser parameters, cookies, form fields, or hidden parameters unless they have been checked using strong cryptographic techniques.
Keep any sensitive session data on the server so that it doesn’t get changed on the client side.
Encrypt any pages that contain sensitive information and prevent users from caching them.
Implement session management.
Establish appropriate end-user accounts, and implement access rights management.
Limit access to the back end databases as well as the ability to perform SQL and operating system instructions.
When making application system calls, you should avoid making calls to the actual file names and directory paths of files. Make use of mapping as a layer for filtering.
Develop a centralized module for application monitoring and report generation.
Use the authentication methods that make the most sense for the situation to find and verify requests from users and the system.
Develop and conduct threat modelling.
An architectural framework for web application security should be developed and implemented.
Do a security risk assessment at each stage of development to figure out what security steps need to be taken.
Implementation of secure coding standards should be enforced.
Carry out several types of security checks, including stress tests, system tests, regression tests, unit tests, and so on.
Carry out a careful analysis of the code.
Before putting the system into production and after any major changes, a full security audit should be done.
Maintain a regular review schedule for the application logs.
Implement version control and a distinct environment for application development.
Put in place a firewall for web applications.
Can I update the website myself once it’s been built?
Yes. Even if you only have a basic support package, we will take care of things so that we can update them for you. We’d like to provide our clients with the capacity to make updates to their own websites. Once your support package has expired, you’ll be able to do it on your own.
We’ll provide you with all of the training content you’ll need to update your website.
What is Cloudflare’s security service?
Secure and accelerate personal websites with built-in, DNS, CDN, and DDoS protection. Secure access to Internet, self-hosted and SaaS applications for up to 50 users for free. Deploy serverless code, up to 100k requests per day, across all Cloudflare data centers.
Why do you use Cloudflare’s security services?
The Cloudflare Edge is your contemporary perimeter security:
By using Cloudflare’s network as your enterprise’s security perimeter, you can achieve a contemporary application security posture, transition to Zero Trust access, and cloud-delivered security for users while moving to networking and firewall-as-a-service. All Cloudflare security is supplied through Cloudflare’s global edge network of 270 data centers in over 100 countries for amazing speed, dependability, and scalability without limits.
Where can I learn more about using Cloudflare?
Cloudflare, Inc. is an American content delivery network and DDoS mitigation company, founded in 2010. It primarily acts as a reverse proxy between a website’s visitor and the Cloudflare customer’s hosting provider. Learn more
Will my website be mobile-friendly?
Definitely! It is now more crucial than ever to have a mobile-friendly website! We put forth a lot of effort to make sure that your website appears excellent on a number of devices.
Where should my website be hosted?
Hosting is necessary! You get what you pay for when it comes to hosting. To help you choose the perfect host at the right price, we’ve compiled a list of our top hosting companies. Take a peek at the names we’ve prepared.
Some of our packages, on the other hand, include hosting, which we provide through third-party providers, so you won’t require hosting for those.
Hosting companies:
How long will it take for my website to appear on the first page of Google?
It all depends. There is no clear answer to this question because search engine requirements change constantly. We’ve had clients get to the first page of Google for their main keywords within two days of launching, and we’ve had websites take two to three months.
Nevertheless, there is really no guarantee that you will ever appear on Google’s first page for your main keywords. Some of your competitors may have large marketing budgets or have been in business for many years.
SEO factors include competitors, mobile friendliness, responsiveness, title tags, meta descriptions, content quality, backlinks, web design, web load speed, Google indexing of web pages, and a variety of other factors. These are among the SEO factors to consider. When we begin a project, we do everything we can to obtain all of these factors.
We also have SEO specialists on staff, so if you require additional assistance with Google Search Engine Optimization for your website, please contact us.
How long does it take to finish a web design project?
We aim for a three-to-six-week turnaround time on average, but each customer sets the pace for their project. The speed of completion is affected by how much input you can provide during the early phases, your availability for feedback, and how soon the content is ready. Functionality requirements may also be a factor; more complicated sites will take longer to develop.
What kinds of software are used in the design process?
We use the most up-to-date software, such as Adobe Photoshop, Adobe UX, and Adobe Illustrator.
Do you exclusively develop websites with WordPress?
Both “yes” and “no” WordPress is a powerful content management system that today powers over 30% of the world wide web. Because of its versatility and ease of use, it has a large market share. We’ll determine which CSM is best for you based on your project and requirements. We use alternative CMS, like PHP, for more professional projects.
How level of involvement do I have in the process?
Quite a bit! This approach relies heavily on your input and comments. We’ll start by asking you a lot of questions about your needs, likes, and desires, and then collaborate with you to create the perfect appearance and functionality.
Who is responsible for the site’s content?
That’s usually you. Because you are the expert in your industry, it is usually better if the information comes from you. If you need assistance, we can offer content writers who can help create unique content for a fee.
What if I don’t like the website?
We carry out your wishes. Before we begin designing your new website or redesign, we will ask you a series of questions based on your requirements, and you will provide comments on your vision for your company’s style and structure. We will also assist you in choosing the perfect design for your business’s appearance and structure. If all goes smoothly, we’ll start working on your project; if not, we’ll quit. You will be charged whenever we begin working on your project, and you will not be able to cancel.
How do you build my website? Vahid
Depending on your needs, we design your website with WordPress or from scratch using a combination of tools. We will employ more powerful tools for large projects that demand them, such as:
Will you redesign my website, which I already have?
It’s fantastic if you already have a website. This means we can work on your new website while your old one is still up and running. We may then exchange the old site with the new one whenever we’re ready to go live and you’re happy with it. The new website can be up and running in as little as 10 minutes. As a result, you won’t even notice a decrease in traffic.
Contact us at info@bcprodesign.com
Will you purchase stock images for me?
Yes. We will purchase images for your website based on the package you purchased or a customized order. We handle all stock images needed for your websites.
What if I need assistance with my site in the future?
It’s as simple as sending us an email! We’ll be here to assist you as much or as little as you need, and we won’t disappear once the site is up and running. We’ve been doing this for a long time and have no intention of stopping anytime soon.
What if I don’t want to manage my website at all? Can you do it all for me?
Yes, depending on the package you ordered, you will receive some basic support. If you require more specialized assistance, we can put together a support package tailored to your requirements. This can range from one to ten hours each month, and we can devise a support package that suits your needs.
Check out our support packages at: BC Pro Design Support Packages
Can I update the website myself once it’s been built?
Yes. Even if you only have a basic support package, we will take care of things so that we can update them for you. We’d like to provide our clients with the capacity to make updates to their own websites. Once your support package has expired, you’ll be able to do it on your own.
We’ll provide you with all of the training content you’ll need to update your website.
Will you redesign my website, which I already have?
It’s fantastic if you already have a website. This means we can work on your new website while your old one is still up and running. We may then exchange the old site with the new one whenever we’re ready to go live and you’re happy with it. The new website can be up and running in as little as 10 minutes. As a result, you won’t even notice a decrease in traffic.
Contact us at info@bcprodesign.com
Where should my website be hosted?
Hosting is necessary! You get what you pay for when it comes to hosting. To help you choose the perfect host at the right price, we’ve compiled a list of our top hosting companies. Take a peek at the names we’ve prepared.
Some of our packages, on the other hand, include hosting, which we provide through third-party providers, so you won’t require hosting for those.
Hosting companies:
Do I need to purchase hosting?
You will need to purchase hosting either on your own or through us. You can request it depending on the package you ordered or during the customization process.
What is the cost of hosting?
Hosting costs less than $100 per year on average. It could cost much more, depending on the requirements. The higher your hosting rates will be, the more website visitors you have or the larger your website/application is.
Some of our web design packages include hosting, so you don’t have to worry about that.
Take a peek at the names we’ve prepared:
Hosting companies:
Will you purchase the domain on my behalf?
Obviously, You are purchasing a website from us. That’s all we can do. We’ll buy it for you and pay for the first year as long as it’s available for purchase. We’ll send you an annual renewal invoice along with the hosting fees.
Undoubtedly, if the domain name costs more than the average of $10–$20, we’d have to talk to you about it!
Please keep in mind that some basic web design packages do not include a domain name.
Who will be the owner of the domain?
You will be the sole owner of the domain. We will register the domain in your name and address, and you will own it. This means you have complete control over it.
Do you set up my Facebook, Instagram, and other social media pages?
Generally, no. The web design process does not include social media. We are, however, constantly looking for ways to make your life more convenient. If you want us to do it for you, we can put together a package that works for you.
Can you make shoppable page on Facebook and Instagram?
Yes, a shoppable page on platforms such as Facebook and Instagram, which are among the most popular among people these days, and it’s critical to connect your e-commerce web shop or even your basic website to grow your visitors.
We can set up a new page or connect your e-commerce website to an existing social media page that you have, so that your customers can purchase your products or services directly from social media.
Note: You must order it as a customized order so that we can estimate the price for you.
Will you look after my social media accounts?
No, you are the one who is responsible for taking care of your account and responding to any questions or concerns that your customers may have. That is going to be connected to your business.
Do I really need to have a social media page?
If you want to see an increase in the number of visitors or sales, the answer is yes. More than half of all individuals on the planet are now active on at least one social media site. If you have social media pages that are connected to your website, you will see an increase in the number of visitors that your website receives.